4 to 6 Weeks Before Move

• Discuss with Merchants the full particulars about your company's policy, accessorial services, delivery requirements and information about carrier's liability.
• Understand the limited liability for loss and damage, and the availability of added value protection.
• Send change of address cards to publications, friends, businesses, etc.
• Notify post office of new address and date it will be effective.
• Have medical and dental records transferred.
• Contact schools and advise them of your move.
• Notify attorney, clergymen and insurance agents.
• Close out charge accounts.
• Notify utilities of cut-off date. (note, do not discontinue phone service until after your move date)

2 Weeks Before Move

• Pick up items at cleaners and repair shops.
• Notify Merchants of any changes in the amount of household goods to be shipped, or changes in dates.

1 Week Before Move

• Empty lawn mower and/or snowblower and dispose of any flammables such as paint, turpentine and charcoal lighter fluid.
• Arrange to stop newspaper delivery.
• Close out bank accounts and arrange to have funds transferred to your new bank.
• Remove items from safety deposit box and put them into a strong box to take with you.

1 Day Before Move

• Clean out refrigerator and leave doors open so it can dry.
• Pack suitcases.
• Put aside airline tickets, keys and other small valuable items that you will take with you.
• Clearly mark items not to be loaded.

Moving Day

• Check over inventory with driver.
• Point out to Merchants any items not to be loaded and give a list of these items.
• Check closets, attic, garage and yard to see that Merchants has loaded everything that is to go.
• Leave your forwarding address with the new owners.
• Discuss the delivery requirements with Merchants.
• Advise Merchants where you or your representative can be reached at destination.
• Advise driver of specific directions on how to get to your new residence.
• Reconfirm with the driver the expected delivery date or dates.

Delivery Day

• Plan to be on hand at delivery to answer questions and give directions as to furniture placement, or arrange for someone to represent you.

Should you have any questions or concerns, at any stage of your move, please call Merchants Moving & Storage Company at (800) 247-3009.

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